Orientation | Policies | Procedures
Roles and Contact
Creative Director
Kathryn Ervin
828-448-1734
kathryn@tosstudio.org
Studio Coordinator
Jess Butler
(336) 509-9590
jbutler@theindustrialcommons.org
Prepare
What to Bring
Students may bring a special water bottle or snack if desired.
TOSS will provide a snack.
What to Wear
Students should wear clothes that can get messy. A smock or apron will be provided.
Students will be indoors, primarily, but they should wear clothing that is suitable for the outdoors for our breaks.
Logistics
Drop Off
Drop off students:
Any time between 3:30 and 4 pm at TOSS:
647 Hopewell Road, Morganton, NC
Parents or guardians must walk their students into the studio and sign them in.
Pick Up
Pick up students at 6 pm.
Students are not allowed to leave the designated studio areas until a parent or guardian arrives for pick up.
If you plan to have another parent or guardian drop off or pick up your student(s) you must give us advance notice. If you haven't already, please share the following:
Parent/guardian name (if someone other than yourself is dropping off / picking up your student)
Their relationship to the student(s)
Which days they will be dropping off / picking up your students
Their phone number
To ensure everyone's safety, students will only be released at the end of the day to the parent/guardian who registered them, unless you specify otherwise.
TOSS is only responsible for students during the hours for which they are registered.
Lost and Found
Our Lost and Found bin will be by the front door if personal items are misplaced.
We will keep these items for 30 days and then donate them if not picked up.
TOSS is not responsible for items that are lost or stolen.
Art Projects
Art projects can be taken home at the end of the workshop.
Projects left in the studio after the workshop concludes will be discarded.
Art projects that are not completed at the end of the workshop must be taken home to complete.
Make-up Sessions
Make-up days will not be offered.
Safety
General Rules
No running is allowed in the studio.
Students must be escorted to the bathroom and use the restroom one-at-a-time.
Students may not go unaccompanied into the parking lot or anywhere on the property without supervision.
Students are not allowed to be alone with a volunteer or TOSS employee.
All volunteers and TOSS employees will be vetted through the BCPS background check.
Behavior and Expectations
All students are expected to work cooperatively with the group and follow the directions of staff.
We expect all students to treat each other with respect and communicate with positive messages and acceptance.
Behavior problems are defined as behaviors that are unmanageable, disruptive to the group or endangering the welfare and safety of others, you or one’s self; this includes negative or hurtful communication.
Under no circumstances will bullying behavior of one student toward another be tolerated. Bullying behavior is considered harassment that may be verbal or non-verbal, written, graphic or physical that causes another child to feel unsafe or fearful of being in after school and interferes with their ability to participate in or benefit from the program.
Consequences of Poor Behavior
TOSS team members and volunteers will use behavior management techniques such as redirection, conflict resolution, and positive reinforcement when needed.
A child with disruptive behavior will be given an opportunity to correct him/herself. If the behavior is not corrected, the child will be removed from the group for a specified time period depending on the age of the child.
Parents will be informed if their child’s behavior is disruptive and will be expected to work cooperatively with TOSS staff to correct the behavior.
If the behavior continues, the TOSS reserves the right to dismiss the student from the program without a refund or financial credit.
Registration and Payment
Fees
Donation due before the workshop begins. (optional $0-20 payment)
We accept cash, card, or digital payments.
Cancellation Policy
A refund is given if you cancel 10 days or more prior to the beginning of the workshop.
Students who cancel enrollment within 10 days of the first class will not receive a refund.
Consent and Assumption of Risk
Disclosure of Risks
Risks associated with your party’s participation in the workshop include health risks associated with exposure to COVID -19 and possible illness, sickness, or death.
The presence of the COVID-19 virus in the area where activity is being conducted is a risk you assume for yourself, and all whom you are responsible for, including every member of your party.
Risks may result from your party’s actions, inaction, or negligence, and also from the actions, inaction, or negligence of other individuals (adults and other minors in the space).
Acknowledgment of Risks
Parent/Guardian understands the risks of participation in the activities described above, as well as any other activities that result in exposure to other individuals.
Parent/Guardian will completely and fully discuss any concerns regarding these risks with staff prior to signing the Waiver and Consent Agreement, and prior to Party’s commencing participation in the activity.
Consent to Participate; Limitations
Knowing and understanding the risks involved, Parent/Guardian consents to party’s participation, upon signing the registration application.
Consent is subject to express exceptions, which must be made known to TOSS staff members in the application process.
Assumption of Risk and Responsibility
Knowing and understanding the risks involved with participation in the activity described here, Parent/Guardian hereby voluntarily and willingly assumes full and complete responsibility for all losses and damages, including injury, illness, and death, resulting from party’s participation.
Parent/Guardian agrees that Parent/Guardian is solely financially responsible for any losses and damages resulting from Minor’s participation in the activity.
This Waiver and Consent Agreement is assumed when you sign the registration application.
Media Release
On the application, parents indicated whether or not their student can be filmed/photographed.
We photograph and film studio activities to raise awareness for TOSS and to document the students’ progress.
Images of our studio and students are frequently posted to Instagram, Facebook, and our website, and may be used in press releases, news articles, presentations, and other printed or digital promotions.
Evaluation/Feedback
At the end of each semester, parents and students are asked to go online to complete a questionnaire that will provide useful feedback to us on a consistent and immediate basis.
Additionally, always feel free to talk to our staff with any feedback you wish to share. We are eager to hear from you with both positive as well as constructive comments.